Contact Us

At Ouro, we are committed to providing excellent customer service and ensuring every customer has a smooth and enjoyable shopping experience.

If you have any questions regarding your order, our products, or need assistance, our support team is here to help.

Customer Support

For all inquiries, please contact us via email:

Email: ouro-us@outlook.com

Our support team aims to respond to all inquiries within 24–48 business hours.

Common Reasons to Contact Us

You may contact us for assistance with:

  • Order status or shipping updates

  • Product questions

  • Returns or damaged items

  • Billing inquiries

  • General customer support

Please include your order number and the email used at checkout when contacting us so we can assist you more efficiently.

Business Information

Brand Name: Ouro
Customer Support Email: ouro-us@outlook.com

Our Commitment

At Ouro, customer satisfaction is one of our top priorities. Our team works hard to ensure every customer receives the support they need and enjoys a positive experience with our brand.