Payment Policy

At Ouro, we strive to provide a secure and transparent payment experience for all our customers. This Payment Policy outlines the accepted payment methods and important information regarding transactions on our website.

Accepted Payment Methods

We accept the following payment methods:

• Major credit and debit cards (Visa, Mastercard, American Express, Discover)

• Shop Pay

• Apple Pay

• Google Pay

• Other secure payment methods offered at checkout

All payments are processed securely through trusted payment providers to ensure the safety of your personal and financial information.

Payment Authorization

When you place an order, your payment method will be authorized and charged at the time of purchase. Once the transaction is successfully completed, you will receive an order confirmation email containing your order details.

If a payment is declined or cannot be processed, the order will not be completed and you may need to use an alternative payment method.

Currency

All transactions on our website are processed in USD (United States Dollars) unless otherwise specified at checkout. If you are purchasing from outside the United States, your bank or card issuer may apply currency conversion fees.

Order Verification

To prevent fraud and protect our customers, Ouro reserves the right to perform order verification checks before processing an order. In some cases, we may contact you to confirm certain order details.

If we are unable to verify the information provided, the order may be delayed or canceled and the payment refunded.

Payment Security

We take payment security seriously. Our website uses industry-standard encryption and secure payment gateways to protect your payment information.

Ouro does not store or have direct access to your full credit card details.

Billing Information

Customers are responsible for providing accurate and complete billing information when placing an order. Incorrect billing details may result in delays or order cancellation.

Contact Information

If you have any questions regarding payments or transactions, please contact our support team:

Email: ouro-us@outlook.com
Business Name: Ouro
Customer Support Hours: Monday – Friday